Integrated Ticketing System in Hosting
With a hosting from our company, you’ll never need to sign out of your account. Our ticketing system is built into the Hepsia hosting Control Panel, which is used to manage your entire web presence. You can effortlessly access any support ticket while you are browsing through your website files or editing various settings. The ticketing system is being monitored 24/7 by our tech support staff members and the response time is no more than 60 minutes, but it seldom takes more than 20 minutes to receive support. In stark contrast to certain web hosting providers, we do not charge more for using the ticketing system, so you can touch base with us as often as you like and request info in relation to any billing or technical issue. Moreover, you can read a collection of educative articles, which will help you handle the most common obstacles on your own.