A 99.9% Server Uptime
The major advantage of creating your very own hosting platform is that you don’t need to worry about compatibility – you configure a special set of software applications in such a way as to work with a given set of hardware parts. The final outcome is something a whole lot more steady and reliable, because there are much less potential risks of failure. We have set up our cloud hosting system using tried and tested hardware elements plus a significantly tweaked version of SELinux in order to set up a truly safe and secure home for your personal websites.
That is the reason why, with each of our hosting plans plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you would like to provide an enterprise–level hosting service, you can rarely lean on the default network configuration in a datacenter. We have set up our very own custom network so as to ensure a superluminal connection speed with the outside world.
And thanks to this, irrespective of which datacenter facilities you choose: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re unsatisfied with our hosting services, or if you think that they are insufficient, or if you decide that you need to have a VPS hosting plans rather than a cloud hosting plan – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain complete control over your domains even if you cancel your hosting account with us.
24/7 Technical Support
In case you own a web hosting firm, your technical engineers are extremely important. This is exactly why we have conscientiously handpicked a very experienced group of customer service technicians, each with lots of years of expertise behind his back. With their help, our company offers 24x7 support with each of our hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All customer service requests are responded to in less than one hour and our average support ticket response time is well under 20 minutes!