Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction warranty with all of our hosting plans packages, which means every single support question you send will be answered to in only one hour max. Our support team members are qualified to easily deal with any case and to present you with timely guidance on any problem that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is offered by a group of licensed techs which are prepared to respond to your query immediately. You’ll be able to get hold of the tech support team by launching a technical support ticket from your Site Control Panel or by posting us an email. On working days, you may as well call us on the phone or use the live chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel gives you a broad know–how base that is included in all areas. In each section, you’ll find a Help press button that will load for you a selection of step–by–step guides on how to apply a certain option or conduct a particular action. Also, we have crafted mini seminar films that will help you get a better idea of the Control Panel’s interface.