1 hour ticket response
Hosting Blaze’s team of techs is specialized in providing swift answers to all your questions. We will examine your client support ticket the minute it is delivered and will respond back to you with a solution to the problem within maximum one hour after the ticket submission. In reality, our average helpdesk ticket response time is twenty minutes.
A Topflight Client Care Service
Each member of our support staff has lots of years of experience in the hosting plans arena and almost all of them have worked for us for at least five years. They are all eager to respond to all your questions in the most competent way possible.
An Intuitive Help Section
Incorporated into the Site Control Panel is an easy–to–navigate Help Center, which offers you different information sources. You can search through a frequently updated knowledgebase featuring web hosting account management articles and website administration articles, check out the step–by–step video tutorials or have a glance at the F.A.Q. library.